Event-driven
System events trigger instant action. New support ticket? Triage agent responds. Contract uploaded? Review agent activates. Invoice received? Matching agent starts.
.// Autonomous Agents
AI agents that work while you sleep.
Deploy agents that monitor inboxes, watch for events, process documents, and execute workflows — without anyone pressing a button. They operate 24/7 in the background, escalating to humans only when they should. Not scripts. Not rules engines. Intelligent agents with guardrails.
- Inbox Monitoring
- Event-driven
- Scheduled Tasks
- Document Processing
- Compliance Scanning
- Background Workflows
1M+
Events processed daily
< 5s
Event-to-action response
100%
Audit coverage
Illustration Coming Soon
Autonomous agent dashboard showing active background agents, trigger events, and processing status
Suggested asset: images/product/autonomous-agents-dashboard
.// How It Works
Set the trigger. Define the guardrails. Let the agent run.
Autonomous agents follow a simple loop: watch for a trigger, evaluate the context, take action within defined boundaries, and log everything. They handle the routine so your team handles the exceptions.
SystemDataUser
Data change detection
Agents monitor databases, dashboards, and data pipelines. Schema drift, anomalous values, threshold breaches, and missing records trigger immediate investigation.
Conditional chains
One agent's output triggers the next. Invoice extraction feeds validation, validation feeds approval routing, approval feeds payment processing — fully autonomous.
Scheduled
Agents run on cadence — daily reconciliation, weekly compliance checks, monthly reporting. Set once, runs forever with full audit trails.
Webhook & API
Any system that can fire a webhook can trigger an agent. CRM updates, payment events, deployment notifications, form submissions — all become agent triggers.
Inbox monitoring
Agents watch email, Slack, Teams, and ticketing systems. Classify, route, draft responses, extract data, and escalate — before anyone reads the message.
.// Use Cases
What autonomous agents do today.
These are not future concepts — enterprises deploy autonomous agents for these workflows right now, processing thousands of events daily with full governance.
70%
reduction in manual processing
Email & inbox triage
Agents monitor shared mailboxes and ticketing queues. Classify by intent and urgency. Route to the right team. Draft responses for review. Extract attachments and structured data.
90%+
straight-through processing
Invoice & document processing
Agents watch for incoming invoices, purchase orders, and contracts. Extract line items, match against POs, flag discrepancies, route approvals, and update the ERP — end to end.
Compliance monitoring
Agents continuously scan for policy violations, regulatory changes, access anomalies, and audit gaps. Flag issues, generate reports, and escalate before regulators do.
24/7
continuous monitoring
Customer onboarding
New customer signs up? Agents provision accounts, send welcome sequences, verify documents, schedule kickoff calls, and track completion — all without manual handoff.
80%
reduction in onboarding time
Pipeline & deal hygiene
Agents monitor CRM for stale opportunities, missing fields, overdue follow-ups, and conflicting data. Auto-enrich records, nudge reps, and keep forecasts accurate.
40%
improvement in data completeness
IT operations & alerting
Agents watch infrastructure logs, error rates, and deployment pipelines. Correlate alerts, run diagnostics, create incident tickets, and page on-call — before humans notice.
< 30s
mean time to detect
.// Beyond RPA
Not scripts. Not bots. Agents that understand.
Traditional RPA breaks when a form field moves or an email format changes. Autonomous agents understand intent, adapt to variation, and handle exceptions — because they reason about what they are doing, not just replay recorded clicks.
| Capability | Autonomous Agents | Traditional RPA |
|---|---|---|
| Understands unstructured inputs | ✓ | — |
| Adapts to format changes | ✓ | — |
| Handles exceptions intelligently | ✓ | — |
| Works across 300+ systems | ✓ | — |
| No brittle scripts to maintain | ✓ | — |
| Built-in escalation to humans | ✓ | — |
| Full decision audit trail | ✓ | ✓ |
| Operates on a schedule | ✓ | ✓ |
.// Governance & Safety
Autonomous does not mean uncontrolled.
Every autonomous agent operates within explicit boundaries. Escalation triggers, approval gates, scope limits, and kill switches ensure agents do exactly what they should — and nothing more.
SOC 2 Type IIISO 27001AES-256RBACSSO
Policy Layer
Define rules, thresholds, and boundaries. Every agent operates within explicit constraints before touching any system.
Approval Layer
Human approval gates for high-impact operations. Agents pause and wait — Slack, email, or dashboard notification.
Audit Layer
Immutable logs for every action: trigger, data read, decisions made, actions taken. Exportable, searchable, tamper-proof.
Execution Layer
Rate-limited, scope-bounded, kill-switchable. Every agent can be paused or disabled instantly from admin.
Escalation triggers
Define thresholds for when agents must involve a human — dollar amounts, confidence scores, sensitive topics, or any custom rule. Agents pause and escalate, never guess.
Approval gates
High-impact actions require explicit human approval before execution. Send a Slack message, email, or dashboard notification — agent waits until approved.
Scope boundaries
Each agent operates within defined system boundaries. An invoice agent can read from email and write to the ERP — but cannot access HR systems or modify contracts.
Audit trails
Every autonomous action is logged: what triggered it, what data was read, what decisions were made, what actions were taken. Immutable, exportable, searchable.
Kill switches
Pause or disable any autonomous agent instantly from the admin dashboard. Scheduled agents can be suspended, event-driven agents can be deactivated — takes effect immediately.
Rate limiting
Cap the number of actions an agent can take per hour, day, or week. Prevents runaway execution and ensures agents operate within expected volume bounds.
.// Performance
Enterprise-grade autonomous execution
Tested in production with millions of events processed daily. Proven reliability across industries and geographies.
< 5s
Event-to-action response time
70%
Reduction in manual processing for routine tasks
24/7
Always-on operation with zero downtime
100%
Audit coverage on every autonomous action
Built on assistents' proven infrastructure that powers enterprise deployments across financial services, healthcare, logistics, and compliance. Sub-5s event-to-action response ensures autonomous agents act before humans notice. 100% audit coverage with redundant infrastructure across multiple cloud regions.
.// Architecture
Built on the same platform. Same governance. Same context.
Autonomous agents run on the same assistents platform as conversational and voice agents. Same Context Engine, same Governance layer, same audit infrastructure.
Interfaces
Email, CRM, APIs, Webhooks, Slack, Tickets
Agent Engine
Trigger → Context → Decision → Action
Governance
Policies, Approvals, Scope, Rate Limits
Data Layer
Connectors, Context Engine, Audit Logs
Illustration Coming Soon
Platform architecture showing autonomous agents sharing the same governance and context layers
Suggested asset: images/product/autonomous-agents-architecture
.// Get Started
From idea to autonomous agent in days, not months.
01
Define the trigger
Choose what activates your agent: a schedule, a system event, an inbox, a webhook, or a data change. Configure in the Agent Builder — no code required.
~ 1 day
02
Set the guardrails
Define scope boundaries, escalation rules, approval gates, and rate limits. The agent will operate within these boundaries and escalate everything else.
~ 2-3 days
03
Deploy and monitor
Activate the agent. Watch it process events in real time from the dashboard. Review audit logs. Adjust thresholds as you learn. Scale when ready.
~ 1 week
.// Next Steps
Request an Autonomous Workflow Walkthrough
See autonomous agents handle inbox triage, invoice processing, and compliance monitoring with your data. Get a custom architecture review and deployment plan within 48 hours.
Trusted by enterprise
Full audit trails, SOC 2 compliance, and governance controls built for regulated industries. Enterprise-grade from day one.
See our securityFrom concept to production in days
Rapid deployment with dedicated onboarding. First autonomous workflow live within one week.
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