See the Retail Demo
Watch agents handle omnichannel service, optimize inventory, and run store ops across 700+ locations.
Schedule demo.// Retail
AI agents that scale omnichannel retail without scaling headcount.
Deploy agents across your entire retail footprint to automate customer service, optimize inventory, forecast demand, and run store operations. Unified experience across every channel and location — without manual intervention.
Omnichannel CXInventory IntelligenceDemand ForecastingStore OperationsLoss PreventionRevenue Analytics
Store Network Monitor · Live
Active Stores
247
Avg Conversion
3.4%
Today Revenue
$2.1M
Store
Region
Traffic
Revenue
Conv
Status
NYC-001
Northeast
2,847
$142K
4.2%
Peak
LAX-012
West
1,923
$98K
3.8%
Active
CHI-008
Midwest
1,456
$76K
3.1%
Active
DFW-003
South
842
$41K
2.7%
Moderate
SEA-015
Northwest
—
—
—
Closed
34%
Higher conversion
700+
Stores managed
92%
Customer satisfaction
<3 wks
To production
.// Omnichannel Retail Execution
From customer touchpoint to fulfillment in real time.
Agents ingest data from POS terminals, e-commerce platforms, mobile apps, and social channels, then unify customer profiles, optimize inventory allocation, personalize recommendations, and orchestrate fulfillment. Full lifecycle coverage from first click to last-mile delivery.
AI agents for retail are autonomous systems that unify customer experience across channels, optimize inventory positioning and demand forecasting, personalize engagement at scale, and manage store operations. They connect to POS, e-commerce, WMS, CRM, and analytics platforms to maintain continuous operational visibility across physical stores and digital channels.
Omnichannel Retail Pipeline · Active
Customer Touchpoints
POS, web, mobile, social
Active
Context Engine
Unified customer & inventory data
Active
Retail Intelligence
Demand, personalization, pricing
Active
Execute & Orchestrate
Fulfill, engage, promote
Active
Commerce Outputs
Revenue, NPS, inventory turns
Active
.// Channel Performance Analytics
Omnichannel performance and customer satisfaction at a glance.
Agents aggregate revenue, conversion, and NPS data across every sales channel — breaking down in-store, e-commerce, mobile, social, and marketplace performance to surface optimization opportunities and drive unified commerce strategy.
Channel
Revenue
Conv
AOV
NPS
Trend
In-Store
$8.2M
3.4%
$67
78
High
E-commerce
$4.1M
2.8%
$89
82
High
Mobile App
$2.3M
2.1%
$54
74
Medium
Social
$0.9M
1.4%
$42
71
Medium
Marketplace
$1.8M
1.9%
$63
—
N/A
.// Use Cases
What you can automate across retail operations.
From omnichannel support to demand intelligence — see how AI agents solve real problems across stores, e-commerce, and supply chain.
Customer Service Automation
Deploy AI agents that resolve tier-1 support requests end-to-end — across chat, email, and messaging channels — with full context from your CRM, knowledge base, and order history.
Conversational AgentsVoice AI
Employee IT & HR Helpdesk
Automate internal support for IT tickets, HR policy questions, benefits inquiries, and onboarding tasks. Agents pull answers from internal wikis and escalate to the right team when needed.
Conversational Agents
Intelligent Lead Qualification
AI agents engage inbound leads in real time, qualify them against your ICP criteria, enrich contact data, and route high-intent prospects to the right rep — before they bounce.
Conversational AgentsAgentic BI
Voice-Powered Customer Support
Replace legacy IVR trees with natural voice agents that resolve calls end-to-end. Sub-200ms latency, real-time sentiment detection, and seamless handoff to human agents when needed.
Voice AIConversational Agents
Voice-Based Order Tracking
Customers call and get real-time updates on shipments, delivery windows, and returns — no hold queues, no transfers. Voice agents pull live data from your OMS and logistics platforms.
Voice AI
Automated Invoice Processing
Extract line items, PO numbers, and payment terms from invoices in 90+ formats. Auto-match against purchase orders, flag discrepancies, and route for approval — 85% straight-through processing.
Document AIAgentic BI
.// Retail Intelligence Architecture
Every commerce decision passes through governed execution.
Full audit trail. Privacy controls enforced. Agents operate under retail governance that operations leaders and compliance teams trust.
Retail Intelligence Pipeline · Active
POS & E-commerce
Shopify, Salesforce, Oracle
Context Engine
Unified commerce data model
AI Operations
Predict, personalize, optimize
Governance Layer
Privacy, pricing, compliance
Retail Outputs
Revenue, CX, dashboards
Customer Experience
- Omnichannel service
- Personalized recommendations
- Loyalty optimization
- Voice & chat support
Inventory & Supply Chain
- Demand forecasting
- Replenishment optimization
- Allocation planning
- Shrinkage prevention
Store Operations
- Workforce scheduling
- Planogram optimization
- Traffic analysis
- Loss prevention
Revenue Intelligence
- Pricing optimization
- Promotion effectiveness
- Basket analysis
- Channel attribution
Higher conversion
34%
Stores managed
700+
Response time
<500ms
Uptime SLA
99.9%
.// Retail Integration Ecosystem
Connect to your entire commerce technology stack.
Assistents integrates with POS, e-commerce, inventory, and CRM platforms. Agents build a unified commerce view using our Context Engine.
Category
Systems
Count
Sync Mode
POS Systems
Shopify POS, Square, Oracle MICROS
12
Bidirectional
E-commerce
Magento, Salesforce Commerce, BigCommerce
10
Bidirectional
Inventory
Manhattan, Blue Yonder, SAP EWM
8
Bidirectional
CRM & Loyalty
Salesforce, Adobe, Braze
11
Bidirectional
Analytics
Google Analytics, Amplitude, Mixpanel
9
Read + Sync
Workforce
UKG/Kronos, Legion, Reflexis
8
Read-only
.// Get Started
In production in 3 weeks.
Start with omnichannel CX, inventory intelligence, or store operations. We'll connect to your systems, enforce your governance controls, and deliver measurable outcomes in weeks.
Connect your retail ecosystem
Explore how assistents integrates with POS, e-commerce, inventory, and CRM platforms across your operations.
See integrations