.// Voice AI Platform

Natural voice agents that listen, understand, and act.

Enterprise voice AI that handles inbound and outbound calls with sub-300ms latency, natural conversation, and real-time action execution — powered by the assistents platform.

Request a Demo Explore Voice Library

Inbound & Outbound
Sub-300ms Latency
40+ Languages
Real-time Actions
Human Handoff
Enterprise Grade

<300ms

Response latency

10,000+

Concurrent calls

99.9%

Platform uptime

Illustration Coming Soon

Voice AI Agent interface showing real-time transcription, call analytics, and action execution

Suggested asset: /images/voice-ai/hero-voice-interface.png

.// How It Works

Three-step voice intelligence pipeline

assistents orchestrates speech-to-text, LLM reasoning, and text-to-speech in under 300ms for natural, real-time conversations that sound human.

Listen

Speech-to-text converts caller voice to text in real time. Supports multiple providers and custom models for maximum accuracy.

DeepgramAzureWhisper

Think

LLM processes context, intent, and generates intelligent response. Works with leading foundation models or self-hosted.

GPT-4ClaudeGemini

Speak

Text-to-speech delivers natural voice response with minimal latency. Choose from premium voice providers or custom synthesis.

ElevenLabsCartesiaAzure TTS

LISTEN → THINK → SPEAK

Illustration Coming Soon

Voice AI pipeline showing speech input, processing, and response in real time

Suggested asset: /images/voice-ai/pipeline-diagram.png

.// Voice Agent Library

Pre-built agents for every use case

Deploy pre-configured voice agents in minutes. Each template comes with domain knowledge, best-practice prompts, and compliance guardrails.

SupportSalesOperationsInternal

Customer Support Agent

24/7 inbound call handling, FAQ resolution, ticket creation

Lead Qualification Agent

Screen inbound leads, qualify interest, schedule meetings

Cart Recovery Agent

Contact customers with abandoned carts, recover revenue

Appointment Booking Agent

Schedule, reschedule, confirm appointments automatically

Recruitment Screening Agent

Screen candidates, conduct initial interviews at scale

Collections & Reminders Agent

Payment reminders, EMI follow-ups, compliance-friendly

Survey & Feedback Agent

NPS surveys, post-purchase feedback, market research

Front Desk Agent

Reception, call routing, basic inquiry handling

.// Developer Experience

Built for developers, easy for everyone

No-code playground for rapid testing and deployment. Powerful APIs for custom integrations and enterprise workflows.

No-Code Playground

Access the voice agent builder with zero setup required

Configure Your Agent

Select template, customize voice, add knowledge base links

Click to Call

Test live in seconds. Deploy to production when ready

Try Playground

Developer APIs

Trigger a voice agent in seconds:

curl -X POST https://api.assistents.ai/voice/call \
  -H "Authorization: Bearer YOUR_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "agent_id": "support_agent_123",
    "phone_number": "+1234567890",
    "context": {
      "customer_id": "cust_456",
      "account_type": "premium"
    }
  }'

Response includes call ID, status, and real-time event webhook for transcription and action tracking.

Get API Docs

Illustration Coming Soon

Voice agent playground and API integration workflow

Suggested asset: /images/voice-ai/playground-api-example.png

.// Capabilities

Features that power enterprise voice

Engineered for production: scale, reliability, compliance, and integration with your enterprise stack.

Bulk Calling at Scale

Run campaigns with thousands of simultaneous AI calls

Custom API Triggers

Call external APIs in real-time during live conversations

Human-in-the-Loop

Transfer to human agents instantly when needed

Workflow Integration

Native integration with Zapier, Make.com, n8n, and 300+ systems

Sub-300ms Latency

Natural conversation with minimal delay between speaker turns

Knowledge Base (RAG)

Agents reference your docs, FAQs, and knowledge base live

Call Analytics

Transcripts, recordings, sentiment analysis, and custom data extraction

Enterprise Telephony

Twilio, Plivo, SIP trunks, or bring your own carrier

Voice Cloning

Custom branded voices that match your company identity

Guardrails & Compliance

TCPA compliance, call recording consent, PII redaction

.// Enterprise Scale

Voice AI at scale without compromise

Tested in production with billions of minutes of voice conversations. Proven reliability across industries and geographies.

<300ms

Response latency

10,000+

Concurrent calls per second

40+

Languages supported globally

99.9%

Platform uptime SLA

Built on assistents' proven infrastructure that powers enterprise deployments across financial services, healthcare, e-commerce, and beyond. Sub-300ms latency ensures natural conversation flow. 99.9% uptime SLA with redundant infrastructure across multiple cloud regions.

.// By Industry

Voice agents transforming customer engagement

See how enterprises across industries deploy voice AI to reduce costs, improve customer experience, and scale operations.

E-Commerce

32% avg handle time reduction

Cart recovery, order status, returns

Healthcare

68% call deflection rate

Patient scheduling, Rx reminders, triage

Financial Services

45% faster claim processing

KYC verification, fraud alerts, collections

Real Estate

3x showing bookings

Property tours, tenant support

Education

52% enrollment conversion

Admission calls, student support

Recruitment

78% screen rate improvement

Candidate screening, interview scheduling

.// Integration

Connect to your entire tech stack

Voice agents integrate natively with your CRM, ticketing systems, knowledge bases, and business intelligence platforms.

Channels

Phone, SIP, WebRTC

Voice AI

Core agent engine

Actions

APIs, CRM, workflows

Data

Logs, analytics, BI

Real-time Data Access

Customer history from CRM in-call
Inventory checks before offering products
Policy lookups for compliance-driven conversations
Knowledge base RAG for accurate information

Action Execution

Create support tickets from voice calls
Schedule appointments in calendar systems
Process payments and collect data
Trigger workflows across 300+ platforms

Post-Call Workflows

Send summaries to Slack or email
Log transcripts to CRM automatically
Route escalations to human agents
Trigger downstream automations

Illustration Coming Soon

Voice agent ecosystem showing CRM, knowledge base, and action integrations

Suggested asset: /images/voice-ai/integration-ecosystem.png

.// Trust & Compliance

Enterprise-grade security and regulatory compliance

Voice agents are built with compliance baked in. TCPA, GDPR, HIPAA, PCI-DSS, and industry-specific requirements.

SOC 2 Type IIHIPAAGDPRPCI-DSSTCPA

Call Recording & Consent

Automatic consent collection before recording. Encrypted storage with audit logs. Configurable retention policies.

PII & Data Protection

Automatic redaction of sensitive data (SSN, credit cards, etc.). Role-based access to call transcripts. Data residency options.

TCPA Compliance

Do-not-call list verification. Consent management. Automated opt-out handling. Full audit trails for regulatory reporting.

Call Analytics Audit

Complete call logs with timestamps, participant info, and actions taken. Sentiment analysis with tamper-proof records for compliance teams.

Need custom compliance? assistents supports custom guardrails, deployment in your VPC, and direct integration with your security teams. Contact us for enterprise requirements.

.// Next Steps

Deploy voice agents in days, not months

From first conversation to production deployment with dedicated support and rapid onboarding.

Discovery Call

Understand your use case, requirements, and success metrics. Map technical architecture and integration points.

30 min

Proof of Concept

Deploy first agent template with your data and integrations. Validate quality and refine prompts.

3-5 days

Production Deployment

Launch with compliance guardrails, monitoring, and escalation workflows. Your support team is on-call.

1-2 weeks

.// Use Cases

See Voice AI in action.

Explore real-world use cases powered by Voice AI across industries and departments.

Customer Service Automation

Deploy AI agents that resolve tier-1 support requests end-to-end — across chat, email, and messaging channels — with full context from your CRM, knowledge base, and order history.

Conversational Agents

Tenant & Property Inquiry Management

Handle lease inquiries, maintenance requests, showing schedules, and move-in coordination. Agents respond instantly across chat and voice, pulling from property management systems.

Conversational Agents

Voice-Powered Customer Support

Replace legacy IVR trees with natural voice agents that resolve calls end-to-end. Sub-200ms latency, real-time sentiment detection, and seamless handoff to human agents when needed.

Conversational Agents

View all Voice AI use cases

.// Next Steps

Book a Voice Architecture Review

See voice agents in action with your data. Get a custom architecture review with ROI hypothesis within 48 hours.

Book Architecture Review View Documentation

Trusted by enterprise

Supporting billions of minutes of voice conversations across financial services, healthcare, and e-commerce.

See our security

From concept to production in days

Rapid deployment with dedicated onboarding and expert support throughout.

Schedule a call