.// Education

AI agents that scale student support without scaling headcount.

Agents deliver 24/7 institutional support for student inquiries, enrollment processes, and administrative workflows. Advisors and staff focus on complex cases and meaningful mentorship while agents handle routine questions, document verification, and process automation. FERPA-governed, accessible, and production-ready in weeks.

Student SupportAdmissions AutomationAcademic AdvisingFinancial AidEnrollment ManagementFERPA Governance
Student Services Console · Live
Open Tickets
47
Resolved Today
312
Avg Response
1.2 min
Ticket ID
Student
Query Type
Channel
Status
Priority
STU-4421
Rivera
Financial Aid
Chat
Resolved
Resolved
STU-4425
Chen
Course Registration
Portal
In Progress
In Progress
STU-4430
Williams
Transcript Request
Email
Waiting
Waiting
STU-4436
Okafor
Housing
Chat
Escalated
Escalated

85%

Query resolution rate

24/7

Student availability

FERPA

Governance enforced

<4 wks

To production

.// Student Support Automation

From inquiry to resolution in minutes, not days.

Agents capture student inquiries across chat, portal, email, and voice. They classify intent, route to the right department or advisor, resolve automatically where possible, and follow up to ensure satisfaction. Your staff focus on complex cases that need human judgment.

AI agents for education are intelligent automation systems that provide 24/7 student support, automate enrollment workflows, assist with academic advising, and manage administrative processesall while maintaining FERPA compliance, accessibility standards, and institutional governance.

Student Support Pipeline · Active
Intake
Multi-channel capture
Active
Classify
Intent + urgency detection
Active
Route
Dept + advisor matching
Active
Resolve
Automated response
Active
Follow-Up
Satisfaction + closure loop
Active
.// Support Coverage Analytics

Query resolution and automation coverage at a glance.

Agents aggregate support results across financial aid, registration, advising, transcripts, and campus services to surface coverage gaps and automation progress. Real-time visibility into your student support posture.

Categories: 5
Total Queries: 2,847
Blended Auto: 87.3%
Category
Queries
Automated
Manual
Coverage
Status
Financial Aid
842
738
104
87.6%
High
Registration
724
667
57
92.1%
High
Academic Advising
536
429
107
80.0%
Medium
Transcripts
412
395
17
95.9%
High
Campus Services
333
279
54
83.8%
Medium
.// Education Intelligence Architecture

Every student action passes through governed execution.

Full audit trail. FERPA guardrails enforced. Agents operate under institutional governance that registrars, compliance officers, and CIOs trust.

Education Intelligence Pipeline · Active
SIS / LMS
Banner, Canvas, Blackboard
Context Engine
Unified student data model
Support AI
Advising, enrollment, aid
Governance Layer
FERPA, audit, access controls
Student Outputs
Responses, actions, escalations
Student Support
  • 24/7 query resolution
  • Multi-language support
  • Accessibility compliance
  • Escalation management
Admissions
  • Application processing
  • Document verification
  • Status communication
  • Yield optimization
Academic Ops
  • Course registration
  • Degree audit tracking
  • Schedule optimization
  • Retention analytics
IT & Systems
  • Password resets
  • System access requests
  • Device support
  • Account provisioning
FERPA audit coverage
100%
Accessibility compliant
WCAG 2.1
Uptime SLA
99.9%
Queries per day
2,847
.// Education Integration

Connect to your entire student information and learning ecosystem.

Assistents integrates with SIS platforms like Banner and PeopleSoft, LMS platforms, and identity providers. Agents build a unified view of student records, enrollment status, and academic progress using our Context Engine.

Systems: 45+
Categories: 6
Sync: Bidirectional
Category
Systems
Count
Sync Mode
SIS Platforms
Banner, Colleague, PeopleSoft, Jenzabar
8
Bidirectional
LMS
Canvas, Blackboard, Brightspace, Moodle
6
Bidirectional
Financial Aid
PowerFAIDS, Regent Awards, Oracle
5
Bidirectional
CRM & Admissions
Slate, Salesforce, TargetX, Recruit
7
Bidirectional
Library Systems
Ex Libris, OCLC, ProQuest, EBSCO
9
Read + Sync
Identity & Access
Okta, Azure AD, Shibboleth, CAS
10
Read-only

.// Get Started

In production in 4 weeks.

Start with student support, enrollment automation, or academic advising. We'll connect to your SIS, enforce your policies, and deliver measurable outcomes in weeks.

See the Education Demo

Watch agents handle student support, enrollment verification, financial aid inquiries, and academic advising with full FERPA compliance tracking.

Schedule demo

Learn about FERPA governance

Explore how assistents ensures education compliance through role-based access, audit logging, and student data privacy controls.

See governance