Logistics & Supply ChainFinance & ProcurementDocument AIConversational Agents

Automate freight and shipping document processing and compliance

Automate processing of bills of lading, customs declarations, packing lists, and certificates of origin. Reduce clearance delays and eliminate manual data entry across borders.

75%reduction in document processing manual work
8.5 minaverage document processing time (vs. 25 min)
5.8%customs delay reduction
99.1%data accuracy rate for customs submissions
.// The Challenge

The challenge

Logistics companies and shippers process thousands of freight documents: bills of lading (BOLs), packing lists, manifests, commercial invoices, and customs declarations. Document formats vary by carrier and shipper. Manual entry is slow and error-prone. Customs clearance is delayed by missing documents or data errors. Freight claims are hard to substantiate without clean documentation. Visibility across the supply chain is fragmented.

Processing a BOL and customs declaration takes 20-30 minutes manually. 12% of shipments face customs delays due to documentation errors.

.// The Solution

How assistents solves it

assistents shipping document agent reads BOLs, manifests, and customs forms in any format and extracts shipment data (origin, destination, weight, commodity, value, shipper, consignee). The agent validates data against industry standards and compliance rules (HS codes, restricted items, dangerous goods). Integration with TMS systems (TMW, Descartes, Oracle SCM) enables real-time tracking. Customs documentation is auto-generated. Freight claims are substantiated with clean records.

Document AI
Reads BOLs, manifests, invoices, extracts shipment details, commodity codes, party information
Active
Workflow Agent
Validates HS codes and compliance rules, auto-generates customs documentation, updates TMS
Active
Data Analyst Agent
Tracks shipment status, identifies bottlenecks, flags missing documentation, calculates logistics KPIs
Active
.// How It Works

How it works

Receive shipment docs

BOL, manifest, and commercial invoice are uploaded or emailed. assistents receives and prepares.

Extract shipment data

Document AI reads documents, identifies shipment details: origin, destination, weight, commodity, value.

Validate compliance

Agent validates HS codes, checks restricted items, flags dangerous goods, confirms shipper/consignee.

Auto-generate customs docs

For international shipments, agent auto-generates commercial invoices and customs declarations.

Update TMS & track

Validated data syncs to TMS. Shipment tracking is updated. Freight claim documents are archived.

.// Measurable Outcomes

Measurable outcomes

reduction in document processing manual work75%
average document processing time (vs. 25 min)8.5 min
customs delay reduction5.8%
data accuracy rate for customs submissions99.1%
.// Get Started

Ready to see this in action?

Schedule a personalized demo to see how assistentss AI agents can solve this challenge for your organization.